Last updated: June 20, 2026
Adulis LLC ("AdulisConnect," "we," "us," or "our") operates the AdulisConnect mobile application and website (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
By downloading, accessing, or using AdulisConnect, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Service.
We use the information we collect to:
As a provider of telecommunications services, we collect Customer Proprietary Network Information as defined under federal law (47 U.S.C. § 222). CPNI includes:
We use CPNI to provide and bill for services you have requested. We do not sell CPNI to third parties. We do not use CPNI for marketing purposes beyond the category of service you currently subscribe to, unless you provide affirmative consent. You have the right to restrict our use of your CPNI at any time by contacting us at support@adulisllc.com. Restricting CPNI will not affect your service.
We share information with third-party vendors who perform services on our behalf:
| Provider | Purpose | Data Shared |
|---|---|---|
| Stripe | Payment processing | Payment details, transaction amounts |
| VoIP Carriers | Call routing & termination | Destination number, call duration |
| Cloud Hosting | Infrastructure | All data (encrypted at rest) |
| Analytics | App performance | Anonymized usage data |
These providers are contractually bound to use your data only for the purposes we specify and to maintain appropriate security measures.
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order, subpoena, or government agency request), or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
If Adulis LLC is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.
We may share your information for other purposes with your explicit consent.
| Data Type | Retention Period |
|---|---|
| Account information | Duration of account + 2 years after deletion |
| Call records | 18 months from call date |
| Payment/transaction records | 7 years (tax & legal compliance) |
| Support communications | 3 years from resolution |
| Device & usage analytics | 12 months (anonymized thereafter) |
When retention periods expire, we securely delete or anonymize the data so it can no longer be associated with you.
We implement industry-standard security measures to protect your information, including:
While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.
If you are a California resident, you have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act:
To exercise these rights, contact us at support@adulisllc.com with the subject line "CCPA Request." We will verify your identity before processing any request.
If you reside in Colorado, Connecticut, Virginia, Utah, or another state with consumer privacy legislation, you may have similar rights to access, correct, delete, and opt out of certain data processing. Contact us at support@adulisllc.com to exercise these rights.
Our website uses the following types of cookies:
We do not use advertising cookies or sell data to ad networks. You can control cookies through your browser settings.
AdulisConnect is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected information from a child under 13, we will promptly delete it. If you believe a child has provided us with personal information, please contact us at support@adulisllc.com.
AdulisConnect is operated from the United States. If you use the Service from outside the U.S., your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. By using the Service, you consent to this transfer.
The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.
Some browsers transmit "Do Not Track" signals. Because there is no industry standard for how to respond to these signals, we do not currently respond to Do Not Track signals. We will update this policy if a standard is established.
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy in the app and on our website, and by updating the "Last updated" date above. For significant changes, we will send a notification via email or in-app message. Your continued use of the Service after changes are posted constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us:
Adulis LLC
5750 Cotton Gin Rd, Frisco, TX 75034
Email: support@adulisllc.com
Phone: +1 (469) 465-9280